Testimonials from our clients
The Independent Mortgage Store has given advice to thousands of first time buyers and homeowners since 1998. We are proud of our personalised, impartial service and support. Read some of our client's views about their experience of using the Independent Mortgage Store.
Emma- Jane, Glasgow 22nd December 2009
''Thank you very much for all your help with my recent house purchase. As a first time buyer I really needed all the advice you could give and you made the process far less painful than I imagined it would be!''
Caroline, Glasgow 14th September 2009
"I am delighted with the excellent service I received from the Independent Mortgage Store. The advice given was thorough, expert and professional. The mortgage I opted for with the advice of Paul and his staff has proven to be even better than anticipated and I have paid no mortgage payments for the last few months due to the low interest rates. Now that my 2-year tie-in is over, I find myself paying under £300 per month with unlimited overpayments on my capital allowed. I really could not have a better mortgage deal for my circumstances and the fact that I have it is down to the expert advice of the Independent Mortgage Store. I have been extremely impressed with the honesty and professional ethics demonstrated by Paul in my dealings with him and am extremely grateful for this. He has consistently given me the right advice even when this has meant no further business for him. Integrity like that is rare and I value it highly.''
Chris & Hester, Glasgow 11th August, 2009.
"We are delighted with the overall service provided by Paul and his staff at the Independent Mortage Store, who went the extra mile for us and clearly helped in smoothing the whole stressful process of financing and managing our house move. Specifically, when reviewing the mortgage arrangements on our old property, Paul spotted that we had been sold an inappropriate policy, leading us to pay more than we needed to have done over the first few years of the policy. He advised us to approach the company who had subsumed the original mortage lender, suggesting the points to raise, which we did. The company then conducted an inquiry on our behalf, concluding that we indeed had a case. More importantly, they agreed to pay us over £3,500 in compensation, which was a huge unexpected bonus, entirely thanks to Paul's intervention."
Fred and Sally, the Shakespear, Lancaster August 2008
''Over many years the Independent Mortgage Store in Glasgow has consistently managed to find us suitable mortgages. Often these were at times when we believed it would be 'too difficult' given the state of the market or the complexity of our own property portfolio. We have always been thoroughly impressed that Paul McGowan and his team have given us a very personal and professional service. Paul, seemingly, can be quite relentless in getting the best deal for his clients. He also keeps them informed at every step of the process. We have complete confidence in the Independent Mortgage Store's dealings on our behalf for mortgages and insurance. Although we no longer live near Glasgow, we still find their service as efficient and personal as ever. We have no hesitation in recommending them to anyone in the country who wants to get the very best mortgage or insurance advice."
Rikki and Ina, Glasgow February 2009
''Ina and I would like to thank you for all the financial help and advice you have given us over many years. We are pleased to let you know thet we are now the sole owners of our house and what a great feeling it is. We however couldn't have done it without your excellent advice and assistance. No more mortgage and no more working.... roll on the fishing season!
Alan and Niki, Bearsden, Glasgow February 2009
''Yet again an excellent service which has saved us a considerable amount of money. I would not hesitate to recomend Paul and his colleagues to anyone looking for a new mortgage . It makes a huge difference to speak with someone who explains everything clearly and that we have full confidence has obtained us the best deal available everytime.''